FAQ List

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  • AED's

  • Animals/Animal Rescue

    • A raccoon is stuck in my window well. Who do I call?

    • There is a bird/squirrel stuck in my chimney. Will the fire department rescue it?

    • Does PFA rescue large animals like horses or cattle?

    • Will PFA come out and remove a swarm of bees?

    • Does PFA rescue Dogs or Cats?

  • Bike Safety

    • Where can I redeem my bike helmet certificate?

  • Car Seat

    • Can I drop my expired car seats at the fire department?

    • I was told that the fire department gives out free car seats to those in need?

    • My car seat was involved in a crash? Will PFA inspect the seat?

    • Where can I go to get my car seat installed?

    • What car seats does PFA recommend?

  • Fire Extinguishers

    • I need to get my fire extinguisher recharged. Do you recharge them?

    • Does PFA service and inspect fire extinguishers?

    • Can I drop my old fire extinguisher off at a fire station?

  • Fire Hydrants

    • There is a fire hydrant gushing water. Who do I notify?

    • Landscaping around fire hydrants. What is the requirement?

    • Who do I notify about a fire hydrant covered with weeds or brush?

  • Fire Safety

    • What sound do smoke and carbon monoxide alarms make?

    • What distance must a fire pit be from a home or combustibles?

    • What is an appropriate fire pit?

    • Are spark arresters required on fire pits?

  • First Aid/CPR/AED

  • Flags/Flagpoles

    • My flagpole is broken and I can't reach it, will the fire dept. come out and assist?

  • General Information

    • I want to have a meeting at one of the fire stations. How do I set that up?

    • Can I get the phone number to one of the fire stations?

    • Can I get the phone number for my local Fire Station?

    • Can I schedule a tour of a fire station?

    • What are your hours?

    • Can I donate stuffed animals/toys to PFA?

    • My Smoke Alarm is going off. What should I do?

    • My house smells like gas. Should I be worried, and what should I do?

    • Are Chinese Lanterns/Sky Lanterns allowed in the City of Fort Collins?

    • Does PFA use old buildings/homes for structure demolition?

    • Does PFA fill swimming pools, dunk tanks?

    • Does PFA provide projects for those needing to fulfill community service hours?

    • Can I donate to the Fire Department?

  • Miscellaneous

    • What is the Non-Emergency Phone Number?

    • What are your service areas?

    • I called for an ambulance, but a fire truck showed up?

    • What hours do the firefighters work?

    • Why do the firefighters take a fire engine to the grocery store?

    • Who cleans the fire stations?

    • I want to set up a tent and know I need a permit. What do I need to do in order to get one, and what size tents and canopies require a permit?

    • If I lock my keys inside my vehicle, will the fire department unlock it for me?

    • Why do I see firefighters cutting holes in the roof of a building on fire?

    • How do I schedule a final inspection?

  • Patch Request

    • I would like a patch from your fire deptartment?

  • Permits

    • Where can I get a burn permit?

    • I want to set up a tent and know I need a permit. What do I need to do in order to get one, and what size tents and canopies require a permit?

  • Pharmaceuticals/Sharps Needles

    • Does PFA offer a drug ‘take-back Program’?

    • Can I drop my Sharps (Hypodermic Needles) off at any fire station?

  • Plan Review

    • The building department says you have not signed off on my plans yet. Why is this and what do I need to do?

    • I am ready to start the permitting process for my project. What do I do now?

    • I have submitted everything for my tent permit. What happens now?

    • How do I schedule a final inspection?

  • Smoke/Carbon Monoxide Alarms

    • My Smoke Alarm is going off. What should I do?

    • What do I need to know about Carbon Monoxide Alarms

    • Where can I dispose of my old smoke alarms?

    • Do you provide smoke alarms?

  • Tornadoes

    • Why are there no tornado sirens in Fort Collins?